Contact

How Can We Help?

Owned and operated by Pergola Social, we are happy to answer questions about pergolas, gazebos, and patio furniture.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@pergolasocial.com
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1 to 3 business days. After that, transit time is typically 5 to 8 business days within the Continental U.S. (excludes AK/HI).

Is shipping free on pergolas and patio furniture?

Yes. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). There is no order minimum required. Once your order ships, you will receive a tracking number by email.

What is your return policy?

We offer 30-Day Returns. If your pergola, gazebo, or patio furniture set does not meet your expectations, please review our Return Policy page for full details on how to start a return.

Can I exchange an item for a different style or size?

Please reach out to our team by email or phone so we can walk you through the steps and confirm availability of your preferred option.

What materials are your pergolas made from?

Our pergolas and gazebos are built with weather-resistant materials designed to hold up through sun, rain, and seasonal changes. Check each product page for specific material details, dimensions, and care recommendations.

How do I choose the right patio furniture set for my space?

Start by measuring your deck, patio, or backyard area and consider how many people you would like to seat comfortably. Our product descriptions include dimensions and seating capacity to help you find a set that fits your gathering style.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Pergola or Gazebo Question
Patio Furniture Inquiry
Order Status
Shipping and Delivery
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Replies

We respond to every inquiry within one business day so your project keeps moving forward.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., with no minimum purchase required.

30-Day Returns